In March of 2020, American life was altered with the declaration of the SARS-COV-2 pandemic. Our industry (like so many) came to a grinding halt overnight as local governments attempted to get a handle on the unpredictable virus. Since that time, progress has been made in communities across the United States and as productions begin to start once more, we would like to take the time to outline how we are moving forward to keep everyone as safe as possible during these uncertain times.
Scientists are continuing to learn more every day about the various aspects of the SARS-COV-2 virus and the illness it causes, COVID-19. With that in mind, as we reopen we are looking to official scientific guidelines provided by the W.H.O., the C.D.C., and others to provide direction on how to keep our clients and staff as safe as possible. We have also been working closely with our partners in LA and NY to ensure that we are all on the same page regarding health and safety standards across the industry.
We have implemented a combination of sanitation practices that include UV sanitation lights, +70% alcohol solutions, and bleach mixtures dependent upon what gear is being sanitized. These procedures are what have been agreed upon by rental houses nation wide and we are happy to meet those standards to ensure everyone’s safety, as well as preserve the integrity of the gear.
The pandemic is an ever evolving situation; one that we are happy to meet head on. The health and safety of our staff and clients is our top priority and, by extension, the health and safety of our community. We keep ourselves up-to-date with New Mexico’s updated weekly health orders and proceed accordingly.
As such, we require that masks be worn while on our property and we reserve the right to refuse service to anyone who we deem as being unsafe. This is in compliance with the State Health Order. We are happy to provide disposable masks if you do not have a mask with you.
We also ask that staff and clients maintain minimum social distance when applicable. That is a minimum of 6′.
We have placed hand sanitizer around our warehouse and office and encourage its use accordingly. We are also sanitizing high traffic areas and bathrooms on a regular basis.
We know that everyone’s comfort levels are different these days and we’re happy to work with you to make sure the purchase and rental process is as comfortable as possible. While we regularly sanitize our office and warehouse spaces, we do understand that not everyone will want to come inside to collect their orders.
As such, we are happy to take orders over the phone. We are able to process payment and take orders in this manner, so if you prefer, we can have everything taken care of before pick up. When you do come by, give us a call to let us know you’re here and we can facilitate contactless pick up with you.
If you have any questions or concerns about any of our sanitation practices, feel free to let us know. We’re happy to answer any questions you might have regarding this new way of film making we are all having to deal with.
We greatly appreciate the community support and the patience with which everyone has been conducting themselves. We will get through this and when we do, we will be a community that is as strong, vibrant, and creative as ever.
